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Frequently Asked Questions
How and when will I receive my files?
Delivery is 100% digital and immediate. Once your payment is processed and confirmed by our payment gateway, the system will automatically generate a screen with your download link. You will also simultaneously receive an email with the same secure link to download your compressed file (.ZIP) whenever you want.
What exactly does the download contain?
Each package includes a comprehensive architectural and engineering technical dossier:
- DWG Files (Editable): Basic Architectural Plans, Steel Frame Structure, Sanitary and Electrical Installations.
- PDF Files (Read): Scaled plans ready for high-quality printing and quick review on site.
- Renders (JPG): Photorealistic reference images for visualizing facades and finishes.
What programs do I need to open the documents?
To ensure maximum global technical compatibility, all CAD files are saved in .DWG format, compatible with AutoCAD 2013 or later versions . To view the drawings without editing them, you only need any standard PDF reader installed on your computer or mobile device.
Does the package include an exact bill of materials and a budget?
Because our designs are built in multiple countries, the availability of steel profiles, commercial material brands, and labor costs vary significantly. Accurate quantity take-offs and budgeting should be prepared by your trusted contractor using our drawings as the technical basis.
Can I start building immediately with these plans?
Our designs are high-precision engineering documents developed to international standards. However, they are NOT ready for direct construction . It is a strict legal requirement that the buyer hire a registered civil engineer or architect in their country or local jurisdiction to:
- Conduct a soil study (geotechnical) and adapt the foundations to your terrain.
- Verify and adjust seismic, wind, or snow loads according to the specific regulations of your region.
- Sign and seal the final plans for obtaining municipal building permits.
What should I do if my download link has an error?
If your ZIP file is corrupted or you're experiencing technical issues downloading it after payment, please contact our technical support team at info@descargatuplano.com within 24 hours. We'll verify your order and send you a new, working link immediately.